Yes, as soon as your shipment is picked & booked by our representative you will be given Shippers copy which will have tracking number for your shipment.which can be used to track your shipment on our website.
Yes* With every shipment customers receive up to $100 insurance at no additional cost. Additional insurance is available to purchase, customer needs to specify the insurance amount with original purchase bill / Invoice at the time of scheduling the shipment pickup.
Fastway Express works with reputed brokers and shipping agents at the origin & destination points of your package. We are an authorized agents for major shipping liners including FedEx & DHL.
We have various options for transit time. You may choose from either our Economy service or our Express service. Our Economy service delivers within a 8-12 business days time and our Express service delivers within a 3-6 business days transit time for our International shipping services. For all domestic shipments we can ship overnight to 2 business days through air. Please call our customer support team to confirm transit times.
Yes, Fastway Express can provide packing service at certain location, please contact our customer support team to learn if packing service is available at your location.
Yes, we do pick packages from ALMOST any part of the world. Pickup charges may or may not apply depending on your pickup location. Additional charges may apply for out of area pickup or remote area pickup. Please contact our customer support team to learn about pickup charges for your shipment. Once you schedule your shipment on our website we will notify you if shipment is out of area coverage and cannot be pickup up.
Custom duty charges are separate from shipping charges and are never included in shipping quote. Custom charges are ascertained by customs officer at destination country and cannot be ascertained at time of shipment. Custom duties are determined by destination country based on type of shipment, value of shipment, content of shipment and more. Please contact our customer support team if you have additional questions on custom duties.
For India, customs duties are levied around 35% of the value ascertained by Indian Customs Office. Custom duties are calculated at local port. Customs will ascertain value of product as available in India. We can submit an invoice, if you have, to help customs officers ascertain value, but final decision on evaluation is determined by India Customs officer. We cannot provide any estimates for custom duties, please check with your local customs office for additional information.
No, Fastway Express and their destination agent will arrange for custom clearance process and your shipment will be delivered to the door.
Once your shipment reaches India customs officer will ascertain customs duties and notify its destination agent. The destination agent will then contact the recipient to collect the payment for duties payable via bank deposit. Once payment is cleared the shipment will then be released for delivery at your home/office. [/accordion] [accordion title=”What is minimum requirement to ship with Air?”] There is no minimum requirement; customers can ship as low as 1 Kg to 1000Kg
SFL Worldwide provides shipping service from almost anywhere in the world to almost anywhere in the world.
Fastway Express can ship almost anything worldwide including Food Items, Medicines, Excess Baggage, Household Items, Dangerous Goods, Parcels, Courier, Air Cargo, Ship Cargo etc.
All shipment are charged at chargeable weight, chargeable weight is higher of actual weight and dimensional weight. For example if actual weight of your package is 5 Kg and dimensional weight is 10 Kg, chargeable weight of shipment will be 10 Kg
Extra money will be collected for the excess weight and the courier parcel will not be dispatched till the extra payment is obtained.
Length X width X height /5000= Kg
where length, width & height are in cms.
You can also use our tool Volumetric Weight Calculator Tool.
The weight you see on the weighing scale.
Both the weights may differ. If there are any changes in the weight or if the cargo weighs more, additional payment will be collected.
Volumetric weight charges are charged based on how much space the cargo parcel occupies on the shipping vessels. In these cases, usually the Volumetric Weight is calculated for the shipment cost of the courier parcel.
It is ok if you do not know the weight and dimensions of your courier parcel, we can weigh it before it is shipped. But this may lead to a small delay in the delivery of your parcel.
The maximum weight should not exceed 30 kg, if it does, then it is advisable to split the courier material into smaller packages.
If the courier service is booked before 2 pm, it is considered as the same working day. If it is booked after 2 pm it is considered as the next working day.
We will try to contact you by mail or telephone if the delivery or collection fails.
We do collect suitcases, jiffy bags, letters and other items.
Fastway express delivers goods to 238 countries across the world. We partner reputed courier service agencies to deliver your courier parcel on time and safely.
It will take 3 to 4 working days for us to deliver your courier parcel.
Yes, an online courier parcel tracking system has been implemented. This enables you to track your courier parcel in real time. Once we ship your courier parcel, you will receive a courier tracking number by email. This will enable you to track your courier parcel.
This depends on the item and the destination to which you send your parcel. Our executive will contact you if there are any extra charges like customs charges incurred on your courier parcel.
While sending Non-Documents abroad, it is compulsory to fill up Customs Invoice. It can either be printed or hand written. A copy can be downloaded from our website. You should have two copies with you, one should be kept inside the courier parcel and the other copy should be with you.
Yes, it is good to send a copy of the invoice to the sender as you can claim discrepancies if any.
Yes, your courier parcel will be opened by the customs.
The pricing structure may vary, contact us for further details.
Fastway Worldwide Express cannot ship the following items internationally. Please make sure that your package does NOT contain any of the following. All packages will be inspected by us before they are shipped out. Thank you for your cooperation.
If you are not sure about an item please contact our customer support or email us to confirm. It is customer’s responsibility to make sure they ask our representative prior to booking a shipment. If an item in the shipment is confiscated by our office or by Customs because it is a prohibited item then, Fastway Worldwide Express does not take any liability or is at fault. Additional charges will be applied to dispose or return shipment to origin.
The above list is subject to change as items/articles are constantly added onto this list. An item/article not on this list can be considered prohibited.
Calculate the volumetric weight of your shipment. Sometimes, large items with a light overall weight can be charged according to the space they take up on aircraft. In these cases, Volumetric Weight, or dimensional (Dim) weight, is used to calculate the shipment cost.
It is recommended that you calculate the Volumetric Weight for every shipment that you send, then compare this to its actual weight. The greater weight of the two is used to work out the price that we charge you.
If your shipment is customs-dutiable, it needs to be accompanied by an invoice at all times.
If it is a commercial shipment with a commercial value, you will need a commercial invoice. If it is a non-commercial shipment (non-business purpose), such as a personal gift, sample or faulty part, you will need a proforma or non-business use invoice.
Fastway Worldwide Express follows the following standards of carraige.
Note: “Any dispute arising between the parties or Any dispute or differences arising from this consignment as to the performance or non-performance of the foregoing terms and conditions shall be subject to the exclusive and irrevocable jurisdiction of courts at Bangalore”
All claims for damages must be done within 48 hours from the date of receipt of the document and/or parcels.Whereas, all loss claims need to be done within 21 days from the date the parcel is to be received by the consignee.
All complaints should be formally made, i.e. in writing. All evidence must be furnished to substantiate the claim, to enable investigation on Fastway Worldwide Express end.
In accordance to our standards we will process all the claims within 30 working days from the date of completion of the investigation and preparation of the outcome report.
Once the claims is processed, we will vide the Claims Department send an offer letter to the customer which should be accepted and/or rejected and/or appealed within seven (7) working days, otherwise, the claims will be deemed to have lapsed and case will be closed accordingly.
The maximum liability of the company for any claims made against us would be INR 1000.00 only. Any other amount is subject to the discretion of the management.
Should you have any further queries on the procedures of claims, kindly send your queries to Write to Fastway and we will revert to you within 10 working days.
Yes, as soon as your shipment is picked & booked by our representative you will be given Shippers copy which will have tracking number for your shipment.which can be used to track your shipment on our website.
Yes* With every shipment customers receive up to $100 insurance at no additional cost. Additional insurance is available to purchase, customer needs to specify the insurance amount with original purchase bill / Invoice at the time of scheduling the shipment pickup.
Fastway Express works with reputed brokers and shipping agents at the origin & destination points of your package. We are an authorized agents for major shipping liners including FedEx & DHL.
We have various options for transit time. You may choose from either our Economy service or our Express service. Our Economy service delivers within a 8-12 business days time and our Express service delivers within a 3-6 business days transit time for our International shipping services. For all domestic shipments we can ship overnight to 2 business days through air. Please call our customer support team to confirm transit times.
Yes, Fastway Express can provide packing service at certain location, please contact our customer support team to learn if packing service is available at your location.
Yes, we do pick packages from ALMOST any part of the world. Pickup charges may or may not apply depending on your pickup location. Additional charges may apply for out of area pickup or remote area pickup. Please contact our customer support team to learn about pickup charges for your shipment. Once you schedule your shipment on our website we will notify you if shipment is out of area coverage and cannot be pickup up.
Custom duty charges are separate from shipping charges and are never included in shipping quote. Custom charges are ascertained by customs officer at destination country and cannot be ascertained at time of shipment. Custom duties are determined by destination country based on type of shipment, value of shipment, content of shipment and more. Please contact our customer support team if you have additional questions on custom duties.
For India, customs duties are levied around 35% of the value ascertained by Indian Customs Office. Custom duties are calculated at local port. Customs will ascertain value of product as available in India. We can submit an invoice, if you have, to help customs officers ascertain value, but final decision on evaluation is determined by India Customs officer. We cannot provide any estimates for custom duties, please check with your local customs office for additional information.
No, Fastway Express and their destination agent will arrange for custom clearance process and your shipment will be delivered to the door.
Once your shipment reaches India customs officer will ascertain customs duties and notify its destination agent. The destination agent will then contact the recipient to collect the payment for duties payable via bank deposit. Once payment is cleared the shipment will then be released for delivery at your home/office. [/accordion] [accordion title=”What is minimum requirement to ship with Air?”] There is no minimum requirement; customers can ship as low as 1 Kg to 1000Kg
SFL Worldwide provides shipping service from almost anywhere in the world to almost anywhere in the world.
Fastway Express can ship almost anything worldwide including Food Items, Medicines, Excess Baggage, Household Items, Dangerous Goods, Parcels, Courier, Air Cargo, Ship Cargo etc.
All shipment are charged at chargeable weight, chargeable weight is higher of actual weight and dimensional weight. For example if actual weight of your package is 5 Kg and dimensional weight is 10 Kg, chargeable weight of shipment will be 10 Kg
Extra money will be collected for the excess weight and the courier parcel will not be dispatched till the extra payment is obtained.
Length X width X height /5000= Kg
where length, width & height are in cms.
You can also use our tool Volumetric Weight Calculator Tool.
The weight you see on the weighing scale.
Both the weights may differ. If there are any changes in the weight or if the cargo weighs more, additional payment will be collected.
Volumetric weight charges are charged based on how much space the cargo parcel occupies on the shipping vessels. In these cases, usually the Volumetric Weight is calculated for the shipment cost of the courier parcel.
It is ok if you do not know the weight and dimensions of your courier parcel, we can weigh it before it is shipped. But this may lead to a small delay in the delivery of your parcel.
The maximum weight should not exceed 30 kg, if it does, then it is advisable to split the courier material into smaller packages.
If the courier service is booked before 2 pm, it is considered as the same working day. If it is booked after 2 pm it is considered as the next working day.
We will try to contact you by mail or telephone if the delivery or collection fails.
We do collect suitcases, jiffy bags, letters and other items.
Fastway express delivers goods to 238 countries across the world. We partner reputed courier service agencies to deliver your courier parcel on time and safely.
It will take 3 to 4 working days for us to deliver your courier parcel.
Yes, an online courier parcel tracking system has been implemented. This enables you to track your courier parcel in real time. Once we ship your courier parcel, you will receive a courier tracking number by email. This will enable you to track your courier parcel.
This depends on the item and the destination to which you send your parcel. Our executive will contact you if there are any extra charges like customs charges incurred on your courier parcel.
While sending Non-Documents abroad, it is compulsory to fill up Customs Invoice. It can either be printed or hand written. A copy can be downloaded from our website. You should have two copies with you, one should be kept inside the courier parcel and the other copy should be with you.
Yes, it is good to send a copy of the invoice to the sender as you can claim discrepancies if any.
Yes, your courier parcel will be opened by the customs.
The pricing structure may vary, contact us for further details.
Send Parcels & Excess Bagagge from India to USA, CANADA, UK, Europe, and 200 other countries.
Send Parcels & Excess baggage to India from USA, UK, Europe, UAE & 200 other coutries.
