Frequently asked questions about our Courier Services.
Extra money will be collected for the excess weight and the courier parcel will not be dispatched till the extra payment is obtained.
Length X width X height /5000= Kg
The weight you see on the weighing scale.
Both the weights may differ. If there are any changes in the weight or if the cargo weighs more, additional payment will be collected.
Volumetric weight charges are charged based on how much space the cargo parcel occupies on the shipping vessels. In these cases, usually the Volumetric Weight is calculated for the shipment cost of the courier parcel.
It is ok if you do not know the weight and dimensions of your courier parcel, we can weigh it before it is shipped. But this may lead to a small delay in the delivery of your parcel.
The maximum weight should not exceed 30 kg, if it does, then it is advisable to split the courier material into smaller packages.
If the courier service is booked before 2 pm, it is considered as the same working day. If it is booked after 2 pm it is considered as the next working day.
The courier collection is between 12 and 7pm, Monday to Sunday.
We will try to contact you by mail or telephone if the delivery or collection fails.
We do collect suitcases, jiffy bags, letters and other items.
Fastway express delivers goods to 238 countries across the world. We partner reputed courier service agencies to deliver your courier parcel on time and safely.
It will take 3 to 4 working days for us to deliver your courier parcel.
Yes, an online courier parcel tracking system has been implemented. This enables you to track your courier parcel in real time. Once we ship your courier parcel, you will receive a courier tracking number by email. This will enable you to track your courier parcel.
This depends on the item and the destination to which you send your parcel. Our executive will contact you if there are any extra charges like customs charges incurred on your courier parcel.
While sending Non-Documents abroad, it is compulsory to fill up Customs Invoice. It can either be printed or hand written. A copy can be downloaded from our website. You should have two copies with you, one should be kept inside the courier parcel and the other copy should be with you.
Yes, it is good to send a copy of the invoice to the sender as you can claim discrepancies if any.
Yes, your courier parcel will be opened by the customs.
he pricing structure may vary, contact us for further details.
We carry shipments on an explicit understanding with the client regarding certain terms and conditions. These terms and conditions are clearly mentioned on the flip side of the Consignment note (consigner copy) to bring it to the immediate attention of our clients.
There is a need to understand the Term and Conditions in order to avoid issues related to our services. These are as follows:
M/S Fastway Worldwide Express . (hereafter referred as the Company) has accepted the consignment from the consignor under the explicit understanding that the following terms and conditions are acceptable to the Consignor.
COURIER, CARGO & PARCEL SERVICES - International & Domestic
|Favourite Destinations - USA, UK, EUROPE, CANADA, AUSTRALIA, NEW ZEALAND, UAE & INDIA (Worldwide Destinations)|
|Send packages from India to International Destinations (Worldwide).|
|Send packages from abroad & Receive in India.|
|Introducing - Domestic Services for Sending & Receiving Packages, Couriers and Cargo within India.|
|Our network partners include DHL, FEDEX, UPS and TNT|
|🥰 - Apart from delivering regular shipments, both Import & Export, Fastway Express offers a unique service to courier anything & send personal packages from Individuals to Individuals across the world from India with a committed and definite express delivery system. Apart from delivering regular packages, our services includes of sending parcels, Cargo, excess baggage, apparels, student baggage, relocations, household items, Personnel effects, etc. We are the only courier company in India specialized for delivering Homemade Food Items & Medicines to USA, UK, EUROPE, CANADA, AUSTRALIA, NEW ZEALAND, UAE & INDIA (Worldwide Destinations).|
|We carry all types of food items including Pickles, Sweets, Sambar - Rasam - Masala Powders, Chatni Pudis, spices, Savouries, Groceries and Condiments|
|We are considered as one of the fastest and reliable courier services providing door to door delivery between India, USA, UK, Europe, CANADA, AUSTRALIA, NEW ZEALAND, UAE, Middle East & 200 Other Countries|
🤪 Free Door Pickup + Free Packing + Door delivery in 3 - 5 Business Days.*
| +91 93414 22222|
One Number for all - Pan India & Overseas callers
|9 am to 9 pm IST|
|Email # firstname.lastname@example.org|